Government response to findings and recommendations
21 December 2017: The Minister for Small Business, Consumers & Corporate Responsibility at the Department for Business, Energy & lndustrial Strategy has responded on behalf of the government to the digital comparison tools market study findings and recommendations.
28 March 2017: We have published an update paper on our work to date on the DCTs market study, as well as a report on the consumer survey and qualitative research we commissioned from Kantar Public Ltd.
8 November 2016: We are planning to hold 2 workshops in early December to discuss the statement of scope and issues raised in submissions following consultation. We have sent invitations to a selected range of DCTs and suppliers to ensure that a good cross section of DCTs and suppliers are represented. Spaces are limited, but we will consider expressions of interest in attending from any other DCTs or suppliers: please contact us by 15 November using the email contact above.
Launch of market study
29 September 2016: The CMA has launched a market study into DCTs used by consumers to compare and/or switch between a range of products or services from a range of businesses. It will examine whether the sector is working well for consumers, and determine how to maximise the benefits DCTs offer.